Job Opportunities

Bilingual (Spanish Speaking) Visitor Experience Associate

    Organization
    Biggs Museum of American Art · Dover · DE · Central Delaware

    Job Type
    Full Time

    Salary
    $13.00/hour

    Categories
    Administrative, Customer Service

    Closing Date
    November 30, 2023

    Links
    Learn More Apply

    Description

    JOB SUMMARY

    The Bilingual (Spanish Speaking) Visitor Experience Associate (VEA) works to ensure an outstanding experience for all guests of the Biggs Museum of American Art. As part of the Visitor Experience team, this position’s primary function is to interface with the public in a friendly, courteous, and professional manner. VEAs provide visitors with information about the museum and its services and ensure service levels are consistent throughout all touchpoints of the visitor experience.

    In addition to making all guests feel welcome and valued, this position is accountable for processing admissions, event tickets, donations, and merchandise sales on a Point of Sale computer system. This role requires a strong attention to detail and exceptional interpersonal communication skills.

    The VEA reports to the Head of Visitor Experience and Member Services and interacts with various levels of staff, board members, volunteers and visitors.

    ESSENTIAL FUNCTIONS

    WORK SCHEDULE

    This is a part-time, 7-14 hours per week position. Each 7-hour shift includes a 30- to 60-minute unpaid lunch period. MUST BE AVALIABLE TO WORK WEEKENDS. Extra hours may be required in order to meet position requirements related to special event coverage. Actual days and hours of work will be communicated in line with the museum’s regular work scheduling practice.

    PAY RATE: $13/hr.

    TO APPLY: Email a cover letter and your resume to nlightfoot@biggsmuseum.org or kflorez@biggsmuseum.org. No phone calls please.



    Posted
    November 10, 2022

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